Viber freely connects users around the world with each other, helping them send good vibes every day and make great things happen! With more than 900 million people on the platform, Viber gives people all over the world the ability to connect in the way that works best for them, whether that’s through one-on-one messaging or group chats, voice or video calls or following brands and celebrities on Public Chats.
Rakuten, Inc. is one of the world’s leading Internet services companies. They provide a variety of products and services for consumers and businesses, with a focus on e-commerce, finance, and digital content. Since 2012, Rakuten has been ranked among the world’s ‘Top 20 Most Innovative Companies’ in Forbes magazine’s annual list.
Viber were in need of a technological partner who has knowledge over their API and can develop chatbots in a given time frame. Furthermore Viber desired to build strong partnership with the contractor company and continue to work for further projects.
No Limit was chosen as a contractor for the project by the Viber EMEA Sales team for the multiple chatbots projects. The chatbots range in functionality and usage. Most of them are developed for marketing purposes for online influencers. The chatbots have basic response features and have a variety of options for information gathering of real world data. They also have web crawling capabilities utilizing the latest technologies.
The chatbots have drastically increased the web traffic towards the influencer’s main website or other social media. Other benefits include raising awareness and statistically measuring views and clicks during interaction with the chatbots.